USD Price will change on the day of final transaction in accordance with exchange rate fluctuations between South African Rands and US Dollars

Local purchase prices are Inclusive of VAT of 15%

International purchase prices are Exclusive of VAT of 15%

does NOT include: insurance, transport, packaging and crating

does NOT include: import duties and destination taxes in destination country

does NOT include: custom inspection fees

Prices in the online catalogue are subject to change without notification

Prices in the online catalogue may differ from in-store Singita Boutique & Gallery prices

Items will not be released until full payment is received for purchases & shipping

Payment will be made through Credit card transactions acquired for Singita Trading Stores (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for First National Bank.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed

PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

Users may go to www.paygate.co.za to view their security certificate and security policy.

If you order product(s) for international delivery, they may be opened and inspected by customs authorities

Please note that we have no control over these inspection fees that may be incurred and cannot predict their amount.

You must comply with all applicable laws and regulations of the country for which the product(s) are destined

We will not be liable for any breach by you of any such laws

Please contact your local customs office for further information before placing your order

Prices do NOT include import duties and destination taxes

International orders are generally subject to local import fees, duty, customs, VAT charges or additional taxes in the country of destination

The recipient will be responsible for the payment of any customs or import duties levied

We have no control over these charges and we cannot predict their amount

Please contact your local customs office for further information before placing your order

Many of our items are handmade or are of natural origin and will therefore not be identical to items in the online catalogue image

Patterns on handmade items may vary from images according to the crafter or artist’s interpretation

Variations in colour, size and condition may occur

Many of our products are original, unique and handmade

Products which, by their nature of being handmade or African artefacts, have cracks or repair marks that were indicated at the time of purchase are NOT considered to be defective

The imperfections are a fundamental element of the artefact and add to the intrinsic value & beauty of the piece

If you decide to return the items to us in South Africa:

The parcels are returned entirely at your own cost

Singita Trading Stores will not be liable for any shipping costs and any other duties or taxes you may have incurred when receiving the purchases

See further details re: RETURNS POLICY